Please note that this feature is a Premium feature and will cost you an additional 10 cents per call on top of your regular charges for this account.
Navigate to the Edit Campaign screen on the main Campaign screen of the Mongoose Metrics dashboard to activate this feature.
Then click the Enable option under the Caller Address Lookup Section:
Click Update Campaign to save your changes. Once this feature is turned on all calls after enabling the feature will now see a column in the Data Insights Calls page that is labeled Caller Name. If you do not see this column you will need to add it by clicking on the filters button on the right side of the screen:
Once you click on that a list of available options will show up, in this list put a check mark next to Caller Name, this will add the column to your report.